Matalan takes RFID route and introduces technology to full UK estate
January 23, 2019Fashion and homeware retailer Matalan is rolling out RFID across its 220 UK stores after identifying the technology as a key tool for improving inventory accuracy and visibility.
The Merseyside-based business is working with full service RFID provider SML RFID, deploying the vendor’s RFID tags and item-level inventory management software, Clarity.
Full roll-out of the technology comes after a two-year pilot in two stores uncovered inventory inaccuracies across the business. RFID adoption is expected to significantly improve this situation, enabling the retailer to receive stock from its central distribution centre and report delivery discrepancies back to the warehouse management system.
An expected customer service gain comes in the fact Matalan store associates will be able to serve customers with a real-time view of stock availability and location.
The SML solution utilises over 900 handheld terminals from Zebra Technologies, while the data is stored in Microsoft’s Azure Cloud platform.
